Contact Wenger

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Standard lead time for replacement parts is 3 weeks processing 1 week shipping. Anything less than this may require expedited shipping which would result in higher shipping fees.

If the carrier is to be still there, be sure to note damage/shortage on the delivery receipt. NOTE: Even though the packaging is damaged, the product inside may be unharmed. Please unpackage and inspect all product for damage. If there is damage to the product, take photos reflecting the damage and provide a detailed list of replacement items needed by referring to the owner’s manual provided with the product as well as quantities needed to [email protected].

For assistance with updating or checking the status of an ongoing order, please contact Order Support at [email protected] or via phone at 1-800-887-7145.

If you have questions about hardware, small parts, or product usage, please reach out to Customer Service at [email protected] or by phone at 1-800-887-7145.

For inquiries related to bidding requests, new product pricing, or sales promotions, please contact your Sales Representative. You can find your Sales Representative by clicking here.

For shipping concerns, including damaged or missing shipments, status requests, tracking, or invoice information, please reach out to Customer Service at [email protected] or by phone at 1-800-887-7145.

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Address and Phone Numbers

Headquarters

Wenger Corporation
555 Park Drive, P.O. Box 448
Owatonna, MN 55060-0448
Phone 800-493-6437
Fax 507-455-4258
[email protected]

Syracuse, NY

Wenger Corporation - Syracuse
7041 Interstate Island Road
Syracuse, NY 13209 USA
Tel: 315-451-3440 | 800-836-1885
24/7 Emergency: 315-703-9708
Fax: 315-451-1766
[email protected]

Worldwide

International team available from:
7:00am - 7:00pm CST
Tel: +1 507-774-8570
[email protected]

Canada

Wenger Corporation Canada
Phone 800-268-0148
Fax 507-455-4258

Parts & Service

Wenger Corporation
555 Park Drive, P.O. Box 448
Owatonna, MN 55060-0448
Phone 800-887-7145
Fax 507-455-4258
[email protected]